Refund Policy

Effective Date: July 31, 2025

At Picante Picante Mexican Restaurant, we aim to deliver fresh and high-quality food. Please review our Refund Policy below.

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1. Food Orders

Due to the nature of prepared food, all sales are generally final. However, if there is an issue with your order (e.g., wrong item, missing item, or food quality problem), please contact us within 24 hours.

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2. How to Request a Refund

Email us at info@picantepicante.com or call +1 (718) 708‑7100 with:

• Your order number

• Details of the issue

• Photo evidence, if possible

We will review your request and may offer:

• A replacement

• A partial refund

• Store credit

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3. Gift Cards / Promotions

Gift cards and promotional offers are non-refundable and non-redeemable for cash.

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4. Contact

Questions? Reach out to:
📧 info@picantepicante.com